Hi all. I am an old stick burner that made the switch to the SM025 model.
I have some questions about my wood box and customer service is closed till tuesday and who better to ask than you guys and gals.
My wood box has -3- sides that are longer than the bottom of my wood box and one long side that isnt..is that the way it should be?
The wood box is hard to fit under the roof style deflector, I have to lift up the deflector so the wood box wont scrape the heating element when adding it or removing it..is that correct?
When I do get the wood box in place it is wobbly because it has the -3- longer sides..is that correct?
When I seasoned it at 275 degrees the wood chunk burned pretty good. If I try to smoke at lower temps the burn doesnt burn that well. I got rid of the extension cord and now have it plugged in directly. So yesterday I added a fresh chunk and set it at 225 degrees for a -6- hour trial run and the wood chunk was scorched but didn't burn all that well...is that normal?
I sure appreciate any help cause I got a 11 lb brisket waiting to be smoked but not with the issues I got right now.
Thanks again for any help!!