new 50 not working | Cookshack

Former Member

Hello - I just recieved my cs50 and happily plugged it in and to my suprise - it will not come on. Please help as it is urgently needed for a small weekend business we do.

Pat Monaghan
281-830-7942

urgent
[EMAIL]null[/EMAIL]

10/15/0311:28 PM

Original Post

Replies sorted oldest to newest

tomMember

Mornin'.

Call the toll free number and they will hook you up with the folks in service.

They don't really monitor our forum on a regular basis.

They are very responsive and should have someone back to you quickly.

10/16/038:56 AM

Former Member

I agree with Tom, call CS Customer Service direct, they know the smoker and the issues and can help solve problems the fastest, but they don't monitor the forum.

1-800-423-0698

10/16/0310:28 AM

Former Member

Thansks - Called the number and they walked me through reconnecting a wire that sometimes falls of during shipping. All works great - Great Service

10/16/0310:48 AM

robbilaurensonMember

Glad you're up and running!

10/16/033:10 PM

Add Reply

Sign In To Reply

<div id="{%=id%}" class="reveal-modal small h-alert-modal-popup" data-reveal>
    <div class="first-modal-focus focus-utility-element" tabindex="0" aria-label="Inside Modal"></div>

<h4 id="{%=id%}_title" class="margin-bottom-10 popup-title"></h4>
    <div id="{%=id%}_body" class="margin-bottom-10 popup-body">
        </div>

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>