on/off

Welcome to the Forums! I would without a doubt call Tech Support at Cookshack and talk to them about this. It is definatly NOT normal.
1-800-423-0698

bob

sounds like your used smoker has a fault. Off means off

Amen to what Cadillac said.

Personally, when I am finished with a smoke my unit gets unplugged. Kind of a failsafe against getting burned and wearing out the heating element if left unused for any length of time. 'Yes," the unit is supposed to be off in the straight-up position.

Just my $0.02...

I had the same problem with an 08. Its the thermostat. Call Cookshack they can send you a new one.

In a somewhat related story, I had once shut down my 055 for the night, and it had sat for several hours. In a bonehead moment, I reached barehanded for the woodbox to pull it out for emptying...gives one new insight into the word "hot"...

(Yes, it was off, just retained a little heat still)

Off is off. That is right however just past off is on and it will make the smoker about 100 degrees. One thing to try is that with a cold smoker slowly turn the dial up you should hear a noticable click when the thermostat clicks on. If you don't then it was probably on from the start.

By the way some smokers may use an electronic thermo but I think the 50 is mechanical.