Seasoning the Smoker

Try this and then call customer service.

They don't monitor the forum.

Extension cords ,could be a problem.

New Users

Pool Girl:

Here's something to try from another new user. When I started to season mine and got no smoke I realized that I didn't have the smoke box all the way against the back wall. Have you taken it out to see if the wood is burning or charring? Maybe this is your problem. If so, it's an easy fix.

Good luck.

Fred

The smoke box will be HOT, so you can use the little black bar with the lip on the end to pull it out and look.

Check over the "lessons for new users" thread Tom posted.

Welcome to the forum, you'll get all the answers you need here.

Smokin'

what little black bar with the lip are you talking about? I have tried looking at New Users and get a site that doesn't look like it is right.It comes up Loubat Food service equipment

KathyE,

If you have a Smokette you don't have the "black bar with the lip on the end", that comes only with Series 50 smokers because the woodbox is a little different. It's used to remove the wood box. You will need to wait until your wood box is cooled down, or use heavy duty mitts to protect your hands.

The troubleshooting information you are getting is correct. Could be an extension cord, could be that the wood box is not all the way back, could be a faulty electrical connection -- or it could be the smoker itself. Try plugging it directly in to a wall outlet with no extension cord (if you are using one now), make sure the wood box is seated properly, and make sure it is plugged into an outlet that you know works. If that doesn't fix it, call 1-800-423-0698 after 8am Central time tomorrow and ask for Tony. He will take care of this for you.

Donna

See, I don't have a smokette any more so I'm not up to speed on the latest. Sorry for the bad info.

Kathy, Not sure why Tom posted that link but it's the first link at the top of the "open" forum.

Russ

that's okay.I did notice that on the wood box the two ends are made different.One end has the box part shorter than the lid so it kind of fits back beyond the heat coli.I am not describing that well but it would have to do with the "seating" as Donna mentioned.They might try reversing the wood box so it touches the wall

Sorry about that bad site above.

I was helping a new pellethead find commercial ,cordless electric knives.

Thaks all for your help and feedback. Turns out that my outdoor electrical outlets are on the same GFI circuit as my garage outlets. The GFI outlet was faulty and had tripped. I feel pretty foolish for not figuring this out before I posted to this forum. Thanks again!

Fastest way to check your outlets is to use a nite-light, or one of those 3-prong outlet testers.

dan

The dreaded GFI strikes again. I lost a fridge full of meat because the GFI in my garage tripped and I didn't know til it was too late - everything thawed.
Now I do what Baltimore said and leave a nite lite plugged into the same outlet as the fridge.