SM066 Stops Heating

rawcallsMember

I have a SM066 that was manufactured in 2006. My dad has had it sitting in his metal building for probably 10 years because he said it kept shutting off. I decided to try and figure out what was wrong with it, so I picked it up and have been messing with it this weekend. I have my Fireboard remote temp sensor in it and it seems like the heat is shutting off after the 1st or 2nd "cycle" of heat. It ramps up to the initial set temp, cools for a bit and then ramps up to the set temp again. After that, it seems like the heat just shuts off and it doesn't heat up again at all. Display stays on and everything looks good but zero heat. This is with or without using the smoker's meat probe. I plan on calling tomorrow but does anyone have an idea on what the problem could be? It's plugged directly into a regular outlet with no extension cord. The set temp was 225°. TIA

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2/19/2311:52 AM

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jay1924Member

If the heat stops cycling, I think it must be a controller board problem. Your heat element works, and I assume your smoker internal thermometer shows the correct temp as it decreases after heating stops, so the controller is getting correct input.

2/20/238:28 PM

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electrotechMember

Depending on when it was manufactured you may have a bad thermal safety.

2/21/237:30 AM

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rawcallsMember

Appreciate the replies. It was manufactured in 2006.

2/21/239:28 AM

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rawcallsMember

Also, the high-limit switch has already been bypassed.

2/21/2310:00 AM

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gqueMember

Recommend you call Cookshack 800 number and talk to service and they will help you troubleshoot the problem. No charge for that.

2/21/231:52 PM

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rawcallsMember

Did that already. They suggested it's likely an issue with the control board and that it was $780 or so dollars for a new control board. That's a very expensive solution to fix an already very expensive smoker. Trying to see if anyone else has any other ideas before I spend that kind of cash.

2/21/233:25 PM

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electrotechMember

We would be happy to run some tests on it and all you would be out would be the shipping. If you want to send it in just call and ask for tech support and we can get you an RMA number.

2/21/234:59 PM

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oldsargeAdmin

Not sure if this will help but here is the wiring diagram:

https://cdn.shopify.com/s/file...AM_03-27-13.pdf?1592

2/21/237:10 PM

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rawcallsMember

Just wanted to report back and let everyone know that Bill and Tony at Cookshack provided me awesome customer service! I sent my control board in and they did some testing on it and found that the relay switch's soldering points weren't good and did some soldering work on it. Tony tested the whole night and had zero issues. Just received the control board back today. Tested it and shipped it back to me all free of charge! Now that is REALLY standing behind your product! Thank you so much.

3/16/234:29 PM

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jay1924Member

Excellent result! Cookshack is the greatest! That's for you Stuart!

3/16/238:16 PM

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