Smoke coming form the door and the back of the unit

georgetMember

Today, when I was doing Chicken breast with some apple/sugar maple woods I noticed that some smoke was coming from around the door and the sides in the back of my model 55? Is that normal? OK?

I had read some post from Stuart that indicated that this could cause premature failure of the thermostat. I Have nothing impeding the smoke hole other than a polder cable...

Any comments would be appreciated.

11/17/013:33 PM

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Former Member

I dont know if it is suppsoed to, but I have smoke escape around the door of my smokette. I would imagine its normal!

11/17/014:24 PM

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tomMember

Howdy,George T.

You didn't say how long you have had your CS,but a little smoke is normal.

Usually after some use it seats itself a little more tightly.

11/17/014:27 PM

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Former Member

What Stuart has said in the past that the vent hole on the top shouldn't be covered in any way. If the air flow is restricted, it will attempt to find a way out and could be via the area of the thermostat -- causing potential failure.

How long have you had it and exactly where was the smoke?

11/17/016:15 PM

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georgetMember

I have only cooked on the unit 3 times. The smoke was coming from the top of the door and along the seam where the side meets the back...toward the top.

Should I route the polder cable through the door. I can't imagine that is really impeding the smoke, but will do what I should.

11/17/016:50 PM

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bruceMember

It sounds to me like you should return it for a different unit. My Smokette stays nicely sealed and the polder certainly doesn't get it the way. Maybe our nice weather this fall is making the metal expand and contract. By the way, where did you buy yours from?
Bruce

11/18/018:35 AM

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Former Member

are you running the polder through the door? Definitely just drop it down through the vent hole.

As for the door, it can take 3 to 5 smoke for the seasoning to create a nice seal, but you can still get a "little" smoke venting.

Don't know about that smoke out the back, I'd call CS, their CS is the best there is.

Smokin'

11/18/018:52 AM

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stuartMember

George,

Sorry I was out of touch this weekend. (Chasing 17 kids at a church youth camp, had to come back to work to rest up...)

Any way, give me a call at (800) 423-0698, it is not normal for smoke to come out the back of the unit. We may need to swap you units, or it might be something real simple to fix...

11/19/0110:36 AM

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georgetMember

Stuart I called....What a great bunch of people on your team.

They are shipping a replacement. Wish it were something easier to fix, but apparently not.

Thanks again for the great support.

11/24/019:24 AM

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buckMember

I have also noticed smoke coming out the back of the unit (model 50) at the seam where the stainless top meets the back, and had assumed that this was normal. I also have drips running down the back of the unit from that seam. I have used the unit perhaps 10 times. I gather from these posts that thisis not normal, and should be corrected???

11/26/0112:19 PM

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Former Member

Take Stuart's recommendation. Call CS, they have a great Customer Service and they'll help you. But you will need to be precise in where the smoke is coming from, you type of smoker, etc.

Smokin'

11/27/015:50 PM

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