smoke setting running to hot

I have sent a message to Eddy -- if you don't hear from him this weekend, call Cookshack customer service Monday a.m., number at top of this page.

I'll need to ask you several questions to help identify the trouble. you will need to talk to me or Tony about this. If you would email me your PH# I will give you a call. You can email me at fasteddy@cookshack.com

sorry for not posting back right away. Talked with Fast Eddy all is well. The problem i had was not really a problem with the FE but with me. Temps stabilized and unit is turning out awesome Q. i am going to have to get used to the way unit operates. Thanks again Eddy for talking to me. i was very impressed that the owner inventor would take the time to talk to me. now that's what I call customer service

Cousin Belly,

Thank you for posting what happened. Sometimes people post problems with their smokers, we ask them to call customer support and we never hear the conclusion, so people who read the post are left wondering if they should do business with Cookshack. Your post is very positive and I appreciate that.

Sometimes it's tempting to delete those negative posts, but Cookshack is out here, warts and all, for everyone to see. :-)