Flame Out

IndyRayMember

I have a new PG500 and have used it 4 times this week. 2 times all went fine. 2 times the flame went out and the hopper feeder flooded the burn box over into the ash drawer. I vacuum clean the burner after each use so there are no ashes when I start out. The indicator light for the burner is on when the flame is out.

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11/29/202:48 PM

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Former Member

but there was a good flame burning prior to the pellets suffocating it? What was your temperature set at and are your LHT/HHT at factory settings?

11/30/205:12 PM

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