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I have a new PG500 and have used it 4 times this week.  2 times all went fine.  2 times the flame went out and the hopper feeder flooded the burn box over into the ash drawer.  I vacuum clean the burner after each use so there are no ashes when I start out.  The indicator light for the burner is on when the flame is out.

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  • smoker: Burner box flooded
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