PG500 No Fire Issue

danb 2Member

Kind of bummed. Had my pork chops all ready to cook on Wed. night and fired up my PG500. Got smoke but no fire. Called on Friday and Tony was very helpful and gave me suggestions to try. Didn't have time to try during the week and am just getting around to it today. Took the panel off and everything seems to be connected as expected. Has anyone else had this problem before? Any suggestions? Can't call Cookshack during the weekend so figured I'd try the forums

Cheers,

Dan

8/10/131:51 PM

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cal 2Member

Tell us more about what's happening....

Is the fan working?

Is the ignitor working?

8/10/132:03 PM

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danb 2Member

Well, I turned it on and everything seems to work as expected. I see at the bottom of the pot it glows and do get smoke but the pellets never ignite. They just keep piling up in the pot.

8/10/132:17 PM

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cal 2Member

Do you feel the fan blowing out the holes in the fire pot?

8/10/133:04 PM

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danb 2Member

Sorry, was out at a BBQ. Poor me had to use my SMO25 to smoke up some salmon

I'll have to check that tomorrow and report back. Are you thinking it may be the fan?

Cheers,

Dan

8/10/138:37 PM

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cal 2Member

It takes air to make fire.

8/11/136:27 AM

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Former Member

If the pellets never ignite, it could be an ignitor issue. If they glow for a while but don't flame, then it's a fan issue.

8/11/1311:05 AM

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danb 2Member

Got it fixed. Looks like the fan vents were clogged with ash. I took canned air and cleaned out the fire pot and all started working again. Kind of surprised the fan wasn't strong enough to power through the ash but all is well!

Thanks for everyone's help.

Cheers,

Dan

8/23/133:40 PM

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padrefan98Member

I shop vac my unit every couple of smokes. Or use a spoon to clean out the fire pot. I haven't had this issue yet.

8/23/134:02 PM

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