I received my SM020 a couple of weeks ago and used it a number of times from just a few hours to serveral overnighters. The unit does come to temp and holds the temp very steady, have verified on several occasions with a remote thermometer inserted in the unit.
When the unit is within roughly 20 degrees of the set temperature, it begins to cycle on and off, and will do so throughout the entire time. What puzzles me is that it constantly cycles on for 2 or 3 seconds and off for 1 or 2, and then back on again.
Talked to Cookshack and they sent me a new controller, same issue and talked with them again and was told that the constant quick on and off is normal.
Has anyone experienced this or it is normal? I may just be use to my previous electric smoker that was purchased at a big box retailer and did not understand what it was like to own a quality smoker.
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