I finally broke my PG500, we had a big storm with a lot of horizontal rain and my pellets got wet jamming the auger. I had started it up and went inside, I could see the smoke starting so I went out to close the door and I could not hear the auger delivering pellets although the auger light was on. I cleaned out the auger, and it still didn't function. So I took of the end cover and uplugged the auger motor and checked that I had 120 volts on the terminals. I did, so I figured I had burned out the motor. I ordered a new motor and when I went to install it I checked the function before fitting it and found that it didn't work. I checked the voltage at the terminals again. 120 V, just like I would expect when the green light is on saying that the auger should be working. Although the manual has a schematic, it just shows the wire connections to the board, not whats on the board. Is looks like there may be a relay that provides the power for motor, is it possible that the relay can deliver voltage, but not deliver enough current to power the motor? Any ideas?
Replies sorted oldest to newest
This link may/may not be of any help but it says if the fire going out (not your issue) then check the shear pin. Unless others chime in with a fix, I would contact CS for assistance.
"... is it possible that the relay can deliver voltage, but not deliver enough current to power the motor?"
If the voltage is there, and no current, that's an open circuit. The relay delivers voltage but the motor draws current. Fuse? (not familiar with the unit).
I would suggest pulling the motor out of the unit and see if it turns when attached to the wires of the unit. If you have voltage at the motor it either has to be a faulty motor or the auger being jammed.
It would be highly unusual, but the motor we sent to you could be faulty...
I would suggest pulling the auger assembly out and try the assembly together while out. You may have some pellets that are between the hopper throat and the end of the auger that expanded which has the auger locked up. If you would like help trouble shooting give me a call here at cookshack (800) 423-0698.