Have had my PG500 for only about 3 weeks, but have experienced the fire going out several times now, and sometimes several times during a single cook. I have adjusted the LHT up from it's factory set of 10 to 15, then 20, and 30. In talking with Tony at Cookshack, he thought wind blowing back down the exhaust stack was causing these flame-outs as some smoke is coming out of the pellet hopper at times. Since the only location for using my grill is pretty limited to just one spot, his suggestion was to install a wind cap such as the Vacu-Stack. I have one ordered and will need to somehow adapt it's round base to the rectangular exhaust of the PG500.
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